Shipping policy

Order Processing

Orders are usually processed within 1–3 business days after payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.
Once your order is shipped, you will receive a tracking ID and shipping updates via email or SMS.

Shipping Time

Estimated delivery timelines:

Metro Cities: 3–7 business days
Other Cities & Towns: 5–10 business days
Remote Areas: Delivery times may vary depending on courier availability.

Please note that delivery timelines are estimates and may be affected by weather conditions, courier delays, festivals, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout.
We may offer free shipping on selected products, promotions, or minimum order values.

Order Tracking

Customers are responsible for providing accurate shipping details during checkout. We are not responsible for delays or failed deliveries caused by incorrect addresses or contact information.

Delayed or Lost Shipments

While we work closely with our courier partners to ensure timely delivery, delays may occasionally occur due to circumstances beyond our control.

If your order is significantly delayed or marked as delivered but not received, please contact us immediately so we can assist you in resolving the issue with the courier partner.